Booking an appointment online is simple and convenient. Just visit our website, navigate to the booking page, and select your preferred service and time slot. Once you’ve entered your contact details, you’ll receive a confirmation email with the details of your appointment. If you have any special requests or questions, feel free to include them in the booking form, and our team will reach out to assist.

Yes! If you need to reschedule or cancel your appointment, you can do so easily through the confirmation email or by logging into your account on our website. We ask that you give at least 24 hours’ notice for cancellations or rescheduling to avoid any fees. If you encounter any issues, our customer support team is available to assist you with the changes

Our process begins with an inspection of the carpet to identify any stains, high-traffic areas, or problem spots. We then apply eco-friendly cleaning solutions, followed by deep cleaning with state-of-the-art equipment to remove dirt, stains, and allergens. After cleaning, we perform a final inspection to ensure your complete satisfaction.

We utilize a professional cleaning products to neutralize stains and odors and stains. Followed by a deep extraction process using a professional extraction equipment.

The time required depends on the size of the area being cleaned, the carpet’s condition, and the cleaning method. Typically, a standard room takes 20-30 minutes, but larger jobs or heavily soiled carpets may take longer.

Carpets are generally safe to walk on immediately after cleaning with clean shoes or socks. However, we recommend waiting 6-12 hours for full drying to ensure the best results, depending on the carpet type and humidity levels.

Our experienced technicians can remove a wide range of stains, including pet stains, wine spills, coffee, dirt, grease, and more. While most stains are treatable, certain types of permanent damage may not be fully reversible.

We ask that you remove smaller, fragile items and breakables from the room. Our team will move light furniture (like chairs and small tables) during the cleaning process. We do not move heavy items like pianos, beds, or large wardrobes for safety reasons.

We accept a variety of payment methods including credit and debit cards, cash, venmo, cash app and Zelle. We also offer online payment options for your convenience. We don’t accept Check as type of payment.

We recommend cleaning your carpets every 04-08 months, depending on foot traffic, pets, and personal preferences. For homes with pets or allergies, more frequent cleanings may be beneficial.

Yes, we use eco-friendly, non-toxic cleaning solutions that are safe for both pets and children. Our cleaning products are effective at removing dirt and bacteria without leaving behind harmful residues.

Yes! We are committed to customer satisfaction. If you’re not completely satisfied with the results of your cleaning, let us know within 48 hours, and we will re-clean the affected areas at no additional cost.